PRIVACY/SECURITY POLICY
This privacy statement discloses the privacy practices for www.thedockside.com and www.docksidelife.com. The statement does not include the privacy practices for partnered sites. We encourage our users who visit external sites from links within TheDockside.com to read the privacy statements of those sites, as their privacy practices may differ from ours.
If you have questions or concerns regarding this statement, you should first contact us via Customer Service e-mail. If you prefer to write us our postal address is below.
The Dockside
P.O. Box 1311
Wrightsville Beach, North Carolina 28480
E-mail Customer Service
Welcome to the The Dockside Online Store, docksidelife.com. In order to make you feel comfortable and secure in our online store, The Dockside has taken numerous precautions to guard your security while making purchases online. Our goal is to make you feel as comfortable shopping here as you would from our catalog or stores. For each visitor to our Web site, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).
The Dockside privacy/security policy will inform you about:
Privacy
What personally identifiable information is being collected?
When you visit the The Dockside Web site, in order for us to provide you with the products or services that you have requested, you may be asked to provide us with personally identifiable information. For example, when you order a product, we may ask you to become a registered user of our site, during which you will be asked for your shipping and billing addresses, your e-mail address, and your credit card number or other payment-related information. If you request one of our newsletters or send an inquiry to one of our customer service representatives, we will also store a record of your request along with your e-mail address. In addition, our Web servers track various technical details about your visit, such as you computer's IP address and which pages you visited, however that information does not typically contain any personally identifiable information about you.
How is the information being used?
The information we collect is used to provide the products and services that you have requested or that we think you might have an interest in. It is also used to improve the content of our Web site, to notify you of problems with your requests, or to update you about changes to our Web site.
With whom do we share your information?
In order to operate this Web site and in order to provide you with the products and services you have requested, we occasionally need to share information with third parties. We may transmit your personal information to service providers who assist us in processing orders, shipping products to you, processing your payment information, sending you catalogs, conducting surveys, on and offline sweepstakes, processing job applications, sending you e-mails and newsletters, and helping us decide whether to extend credit to you. We have agreements with these service providers that they will protect your privacy in accordance with our standard Privacy Statement. Some of those organizations may have their own Privacy Statements which may give you additional protections, so you are encouraged to read those statements when presented to you.
We use Signal, Inc., a service provider, to help us gather and analyze information about our customers (anonymous traffic, and from time to time, individual user activity) on our website. Signal's only role is to help us conduct our business and deliver the most relevant products and services. They are not permitted to use your personally identifiable information for any secondary purposes.
How do I access, update, or delete my personally identifiable information?
If you are a registered user of the Web site, you can manage many aspects of your registration information. For security reasons, however, some parts of your personal information may not be changed online and may require you to call or write to us in order to verify your identity before such changes can be made. The online registration area will also permit you to exercise control over the use of your e-mail address, allowing you to opt-out of future e-mail messages from this Web site. Unfortunately, due to various legal and recordkeeping requirements, we may be required to maintain records about your purchases or other activities on this website. If you prefer to manage your personal information via other means, you may contact us by postal mail at:
The Dockside P. O. Box 1311, Wrightsville Beach, North Carolina 28480
What information will be disclosed if required by law?
If required by law, we may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.
What personal information is collected in The Dockside community calendar?
On certain portions of our Web site, we provide message board features. Those features may require you to provide additional registration information, such as creating a username and password, providing an e-mail address or other information. It is important to understand that when you participate, any information you choose to provide is considered "public knowledge" and it is your responsibility to protect your own privacy. If you register to use the calendar features, we will keep your information private, in accordance with this policy. You have the choice of making certain information about yourself available to other users of the system. It is your responsibility to manage your account settings in order to maintain the level of privacy that you desire. If you inadvertently post private or other inappropriate information, we will do our best to assist you in removing it, but we will not be responsible for any problems arising from your errors. The message boards and chat features are provided without any warranty and you use them at your own risk.
What are cookies and how do we use them?
A cookie is a block of text placed in a file on the user's hard drive by a Web site you've visited. These types of cookies cannot identify an individual user specifically, such as by name or address, unless the cookie data is attached to personally identifiable information such as online registration. The Dockside uses cookies to observe our site visitor's navigation throughout the site. This helps us identify ways to improve the shopping experience.
The Dockside also uses a session cookie, which is a piece of identification between your browser and our server, which helps to do things like keep track of the items in a user's shopping cart, and other information. The shopping cart cookie is saved for a designated period of time in case the users' session expires or they return to complete a purchase within that time frame. For the convenience of our users, we also place a cookie on the users' computer when they log in to our talk forums. This gives the advantage of not having to log back in when moving between the talk forums and the rest of the site.
What choices are available to you regarding the collection, use and distribution of the information and how you can correct any inaccuracies in information?
If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, or by writing to us at the above postal address and telling us that you do not want to receive e-mail from our company.
If you provide us with your e-mail address, you may receive messages about your order status, issues regarding the operations of this Web site, and messages from subsidiaries of The Dockside and other companies with operational relationships to The Dockside. You may modify your e-mail preferences if you are a registered member at TheDockside.com, you may change them in the "My Account" section by clicking here.
If you provide us with your postal address, you may receive periodic catalogs from us, or other notices containing information about new products and services or upcoming events. On occasion, we may make our postal mailing address lists available to subsidiaries and affiliated companies that are part of the The Dockside family of companies. We may also make our postal mailing address lists available to other direct mail companies who we believe may have products and services of interest to our customers. However, we do not share e-mail addresses with any outside organizations for marketing purposes. If you do not wish to receive postal mailings from The Dockside, its subsidiaries, or third-party organizations, please let us know by sending an e-mail, or writing to us at the above postal address. Please provide us with your exact name and postal address and state which lists you wish to be removed from so that we can be sure your information is removed from future mailing lists.
We will request your telephone number or facsimile (FAX) number, and if you provide it, you may receive telephone or FAX contact from us with information regarding your orders or requests for information. We do not share phone or FAX numbers with third parties for marketing purposes.
Security
What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control?
The Dockside values your business and is committed to doing everything possible to make our online ordering process secure. As always, our 100% satisfaction guarantee applies to any and all purchases from The Dockside.
Secure Ordering Process
Any credit card information you enter on our site is strongly encrypted by industry-standard protocol, SSL (Secure Sockets Layer). The The Dockside Web site uses SSL to communicate with secure browsers like Netscape and Internet Explorer. These browsers encrypt your credit card and personal information in a way that makes it extremely difficult for anyone to intercept and misuse while being transmitted between your computer and our server. Don't worry if your browser is secure or not - if it is insecure, you will not be able to purchase on our online store.
Once you have completed your order online, our security procedures do not end. We take appropriate precautions to protect the security and privacy of the information stored on our computer networks. Many of the systems which store your personal information are not connected to the Internet, reducing the likelihood of security breaches. Our systems are also housed in secure facilities, and access to your data by our employees is limited to a "need to know" basis, controlled by password protected systems, and monitored for abuse.
If you are still unsure of giving your credit card over the Internet, please feel free to phone, fax, or mail your order to us. Send your order to:
The Dockside
Attn: Order Processing
P.O. Box 1311
Wrightsville Beach, North Carolina 28480
If you have any further question regarding your online security, please email us at Customer Service.
Children
In accordance with federal law, we do not knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If you are under age 13, you are welcome to browse our Web site. However you are not permitted to use any of the features of our site that require the collection of any personally identifiable information. If we determine that we have erroneously collected a child's information, we will immediately undertake to delete that data from our records.
LEGAL NOTICES
- Disclaimer Liability - The Dockside has taken reasonable efforts to ensure that the information contained in this web site is accurate; however, all information is provided "as is" without any express or implied warranties, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. IN NO EVENT SHALL THE DOCKSIDE BE LIABLE FOR ANY SPECIAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY USE OR PERFORMATNCE OF OR CONTENT ERRORS OR OMISSIONS IN THE INFORMATION, EVEN IF NOTIFIED IN ADVANCE OF THE POTENTIAL FOR SUCH DAMAGES. All users of the information agree that access to any use of the information is subject to the terms and conditions set forth on this "Legal Notices" page, as well as all applicable laws, and such access and use is at the user's own risk. These terms and conditions are subject to change from time to time without notice by updating or revising this "Legal Notices" page.
- Copyright notice - Copyright notice for all pages on this web site: © 1985-2006 The Dockside. All Rights Reserved. Any reproduction of these pages for commercial purposes or for distribution to other persons is a violation of United States Copyright law and may subject you to civil and criminal penalties. You may not modify, publish, transmit, create derivative works or in any other way exploit any of The Dockside's copyrighted works without first obtaining The Dockside's written consent. You may not view, reproduce, print or otherwise use any of the content of this web site for anything other than your personal, informational, noncommercial use. Any reproduction must include the copyright notice set forth above.
- Trademark notice - All product names, trademarks, service marks or other images in this web site are either the property of, or used with permission by, The Dockside, and the use thereof without the express written consent of the owner(s) thereof is strictly prohibited. All other product names contained on this web site may be trademarks or service marks of other persons.
- Links - The Dockside web site contains links to third party web sites. The Dockside does not control the content of these web sites. Unless specifically stated on this web site to the contrary, The Dockside is not affiliated with these third parties and does not endorse or sponsor their web sites, products or services.
- Privacy - We know that you are concerned about your privacy; so is The Dockside. Our privacy practices are designed to provide a high level of protection for your personal data. To learn more, you can read The Dockside Internet Privacy Policy Statement.
- Governing Law - By accessing this web site, you agree that the laws of the State of North Carolina, without regard to the conflict of laws and principles thereof, will apply to all matters relating to use of this web site. You also submit to the personal jurisdiction of North Carolina and the venue of the state and federal Courts of North Carolina.
